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POLICIES

Shipping policy

Please allow up to 7-14 business days to process and ship an order. 

Tracking

You can find your tracking number by checking your emails for order notifications from the website, or by logging into your account and viewing your order for the latest tracking information.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Return and Exchange Policy

ALL SALES ARE FINAL

We do not offer product exchange. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

If a product is returned you will be issued a store credit. When returning an item, you will be responsible for your own shipping cost of returning your item. Shipping costs are non-refundable. 

Booking policy

$50 DEPOSIT REQUIRED TO SCHEDULE

ALL DEPOSITS ARE NON-REFUNDABLE

NO CALL NO SHOW FORFEITS DEPOSIT

NO REFUNDS ON GOODS OR SERVICES

$25 RESCHEDULE FEE AFTER 2ND RESCHEDULE

OR FOR LESS THAN 24-HOUR NOTICE

Let’s Work Together

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Blue Dots

For Packages, appointments must be scheduled within 30 days to avoid the expiration of the validity.

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